(Formatted in your professional website tone)Last updated: 17 November 2025

Stafford Publishing creates and sells digital products, downloadable tools, online training, and subscription-based information services. Because these products deliver value immediately upon access — and cannot be “returned” in the way physical goods can — the following policy applies to all purchases.

This includes:

• £7 Series guides  
• Digital tools  
• PDF workbooks  
• AI workflows  
• App enhancement packs  
• Templates, prompts, systems, or any downloadable content  

All one-time digital purchases are final.Once the product has been delivered or accessed, the content cannot be revoked or returned, and therefore we cannot offer refunds.This policy aligns with UK/EU consumer law regarding digitally downloaded content, which states that a refund is not required when:

• The consumer consents to immediate access, and  
• They acknowledge that this waives their right to cancellation.  

By completing a purchase, you agree to this immediate-access model.

This includes:

• Stafford Publishing subscriptions  
• Monthly digital bulletins  
• Private access tools  
• Ongoing training or insight services  

You may cancel at any time, and you will not be charged again.Cancellations apply to future billing periods only. We cannot refund fees for any period already accessed.We make this clear so you always know what you're signing up for.

For bespoke services (e.g., consulting, custom AI builds):

• All deposits are non-refundable.  
• Work already completed cannot be refunded.  

To protect both customers and Stafford Publishing:Submitting a fraudulent chargeback for digital goods that have already been delivered, accessed, or downloaded is considered misuse of the payment system.We respond to illegitimate chargebacks with:

• Documentation of access logs  
• Delivery receipts  
• Payment records  
• Legal terms agreed at checkout  

We always prefer direct communication and will resolve any genuine issues quickly.

If you experience:

• A download issue  
• Corrupted files  
• Access problems  
• A mistaken duplicate purchase  

Contact us immediately. We will repair, replace, or restore access at no cost.You will always receive the full value of what you paid for — that is guaranteed.

Our digital products provide:

• Guidance  
• Tools  
• Education  
• Workflows  
• Systems  

They do not guarantee financial outcomes. Results vary by user ability, effort, market conditions, and other external factors.

If you need help, reach out any time:📨 support@staffordpublishing.comWe aim to respond within 24–48 hours.